Holiday Inn Express & Suites Nearest Universal Orlando by IHG

I just finished a four night stay here this past weekend while visiting universal studios and I had to leave a good review. Our stay here was honestly great! The staff at the front desk were always friendly and willing to help and answer questions. We had several interactions with them and they were kind, smiling, making jokes with us, and happy to help in any way they could. The location is great if you’re going to universal studios especially with the complimentary shuttle that was easy to reserve even with the mobility scooter I use (the shuttle drivers were super nice too!). The rooms were cleaned every day including making up the bed and providing fresh towels. I only take away one star because some places like the shower had some of those dirty spots in cracks that have been there so long they can’t even be cleaned anymore which is not very cleanly and kind of gross. Some updates there would be nice if they maybe replaced the shower doors or something so there wasn’t old dirt clinging that is unhygienic. It wasn’t too noticeable overall though and we generally did love the room (we had a king room) with our spacious bed and enough space for our purposes. Loved it! I can’t speak to breakfast as it was included but we never ended up going as we don’t usually eat breakfast. A pleasant stay that was more than I had anticipated and I would definitely stay here again and recommend it to others! Thank you to the front desk team for being so great!

The Staff and GM were very friendly and accommodating. Our room was very nice and clean. House keeping was on point. The Breakfast was very good and had a wide variety of options each morning. It’s extremely close to the Parks with a complimentary shuttle that has several different drop off and pick up times. I highly recommend it.

Holiday Inn has always been a great choice to stay in for our getaways. This hotel was no exception. Excellent location to Universal literally minutes away!!! We took an Uber as it was just easier for me and not costly; as I don't ride well in buses. The shuttle system is very easy though,you can make a reservation 2 days ahead. The staff (Tiffany)is amazing-soooo friendly and welcoming!!! The lobby also has refreshments and reasonably priced snacks. The breakfast is quite the spread-there is plenty for every type of diet. I have special needs and found plenty which was a pleasant surprise. I was really very taken with the room. I usually get a double queen-these were double beds. I am reformed :) this room was perfect!!! The shower was amazing-an actual shower!!! Hallelujah-a rarity now a days unless you book a suite!!! The beds were perfect-linens ,pillows clean and perfect firmness. Refrigerator,microwave,coffeemaker-selection was fantastic. Love that they use Dove products as I am very allergic so that is a plus! AC system perfect. Plenty of closet/dresser space. Lighting/desk great as well. We were by the elevators as requested and it was perfect. Elevators are in an alcove so your room is shielded from the sound. The housekeeping staff was pleasant and accommodating!!! My recommendation don't hesitate to stay! Parking is free and plenty available-area is safe too!!!

Unfortunately I broke my lower leg before travelling. Upon checking in the reception staff did everything they could to find me an accessible room, much appreciated. The room was comfortable, very clean and well equipped. All of the staff in the hotel were constantly offering to help and assist me in any way possible, especially the restaurant staff. The breakfast was delicious with a good range of breakfast choices. The hotel is right on the green line iride for those non drivers. I would definitely stay here again

Went to Universal Studios for a long weekend. This place was in walking distance. The staff was incredibly kind. Everything was clean. Alway would see staff cleaning something. The breakfast was the perfect way to start your day at the parks. On my final day I was not feeling my best and they let me stay in my room a bit longer until my ride came to take me back to the airport. Just kindness all around. I would recommend and will be coming back soon.

Great experience. Heated pool. The free shuttle to Universal was a 10 minute ride. Free parking. Breakfast menu alternated days, Omelets, eggs, bacon, sausage, cereal, fruit, pancakes. Only issue was the pillows were too soft.

Dog friendly. Service was fantastic. Walls are a little thin if you’re a lite sleeper. Started breakdancing in the shower as soon as it got wet and my life flashed before my eyes. Maybe consider putting grippy things in the shower for old guys like me Plenty of places nearby to eat and easy roads leading out. I would definitely recommend to weary travelers looking for a comfy place to lay your head.

Holiday Inn Express is a nice place overall, quiet, clean and friendly with kids. I believe I’ve seen people with pets but I’m not sure if you can stay with pets there. They have a nice size poll, coffee/ tea, hot chocolate available 24/7. Front desk employees are friendly.